Frequently Asked Questions
Our goal is to provide the highest quality medical care and service, emphasizing a proactive, comprehensive approach to both disease prevention and wellness. These services will be provided in a relaxed, and yet professional setting. From the moment you enter our office, we want you to be completely satisfied with every aspect of your care.
Please see the “Highlights & Details” document for a complete list of amenities & benefits. We will provide these non-covered services at no additional charge. Medicare and commercial insurance covered services will be billed accordingly.
Our smaller practice size allows us to devote more time to each patient’s care and individual needs. This practice model offers time to schedule approximately 30 minutes for routine appointments and approximately 60 minutes for the Comprehensive Annual Health Assessment. Appointments will start promptly, and we will be able to spend more time with you. If a problem requires extra time for evaluation, we will accommodate you to the best of our ability. Also, our communication will be enhanced through patient-dedicated cell phone and email.
Our office is located at 35 Collier Road, Suite 150, Atlanta, GA 30309.
We are on staff at Piedmont Hospital.
Our goal is to be available to our patients 24 hours a day, 7 days a week. However, there will be occasions when we are out of town or otherwise unavailable. In these situations, a trusted colleague will serve as a covering physician.
Yes. Our medical practice will not take the place of general health insurance coverage. Our practice is a primary care medical practice, not a health insurance program. You are advised to continue your Medicare or other insurance programs as well as participation in your FSA or HSA plan.
We intend to remain an “in-network” provider for most major PPO and POS insurance plans and will bill your insurance directly for office visits (office visit charges are not included in your annual fee). Due to their restrictive nature, we are unable to accept HMO insurance plans. If the terms of your insurance plan require a co-pay, we are obligated to request payment at the time of service. Even if we are not providers for your insurance plan, we will attempt to refer you to in-network physicians for any necessary consultations and to in-network facilities for diagnostic tests and hospitalizations as medically indicated. Those services will likely be covered by your insurance plan.
The annual fee is not reimbursable by your insurance plan.
Yes. Our office will file your claims with Medicare, as well as with your supplemental insurer on your behalf, as required by law.
No. The annual fee only includes services and benefits described in the Highlights & Details that are not covered by Medicare (or any other payor) and will not be paid for or reimbursed by Medicare.
You are advised to consult with your FSA or HSA plan administrator, employer, HR representative or tax advisor to clarify qualification in your particular circumstance.
Your annual fee may be paid in full by check to: Buckhead Internal Medicine, PC and will be deposited upon receipt of the enrollment form. Or, your fee may be paid by credit card annually, semiannually or quarterly. If you opt to pay by credit card, the first payment will be charged to the credit card you indicate on your Patient Agreement form upon receipt of the enrollment form. The remaining balance of your annual enrollment fee will be charged automatically to your credit card in installments after your start date, accordingly. Until we hear otherwise, payments will be processed continually.
Your annual fee pays for membership in the practice, and for many other non-covered benefits. All procedures and services not performed in our office will be billed by the performing physician and/or entity.
Please know that you can contact us at any time; however, if you have a life-threatening emergency, call 911 immediately. You can then call your physician or ask the hospital personnel to contact us so we may assist in your care. If you have a non-urgent problem, please contact us first.
If the problem is minor, call us first. However, call 911 if you have a life-threatening emergency. Then call us. With the exception of a few controlled substances, most prescriptions can be ordered anywhere in the country. If you seek care at an emergency room or urgent care center out of our area, we will request that you have the doctor seeing you call us for coordination. We will be readily available for phone consultation with you and/or other healthcare personnel. If you should require hospitalization while away, at your request we will attempt to establish regular phone communication with you and your attending physician(s) to ensure continuity of care.
Should you desire, we are available to help you decide which specialist to see and to coordinate such consultations. In this way the most appropriate resource is used, the earliest arrangements are made, and your applicable medical information is sent in advance of your specialist visit.
Yes. Paying your annual fee allows you to be a member of our practice whether you are sick or well. We strongly encourage you to utilize the benefits offered, regardless of your state of health, to proactively safeguard your health.
Your membership agreement can be terminated upon 30 days written notice. If you move and wish to secure a new physician, the annual fee will be refunded on a pro-rated basis. The last three years of your records will be sent to your new physician upon receipt of a signed release. This release of records is required by law.
Dr. Amy Mininberg studied economics and was on the women’s gymnastics team at Yale University. She then attended LSU Medical School in New Orleans, Louisiana where she was inducted into the AOA Honor Society as a junior. While at LSU she was a member of the Honors Program and presented her research on proteoglycans and diabetes at numerous scientific conferences. She did her residency in internal medicine at The University of Virginia. She has been in private practice in Atlanta since 2003.
Dr. Monahan has practiced internal medicine at Piedmont Hospital since 1997. She relocated to her current space in 2001 and has been the sole owner of Buckhead Internal Medicine since 2008. She has served as Chief of Medicine for Piedmont Hospital, and continues to serve as a Senior Peer Reviewer for Piedmont Hospital. Dr. Monahan is Board Certified, American Board of Internal Medicine. “Dr. Nan” graduated from the University of the South with honors in Biology, attended The University of Alabama School of Medicine, and completed her residency in Internal Medicine at Emory University, where she earned the Resident Achievement Award for Internal Medicine in 1996.
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